moxo.com/blog/client-management-process

To automate client onboarding at your agency, `set up a trigger-based workflow using a CRM or automation platform like Zapier, Make, or an all-in-one platform` . Connect your payment processor or proposal tool to automatically send contracts, intake forms, kick-off call booking links, and project spaces.[](https://www.youtube.com/watch?v=iOGwsyRUu8M) [[1]](https://www.youtube.com/watch?v=iOGwsyRUu8M)[[2]](https://www.facebook.com/groups/836557968038332/posts/1207690914258367/)[[3]](https://www.youtube.com/watch?v=66hqAEjwqeM&t=49)[[4]](https://www.youtube.com/watch?v=AOAFj8-Ogck)[[5]](https://www.youtube.com/watch?v=4eDYSkvqeJ0&t=117)[[6]](https://www.youtube.com/watch?v=nPP_NRUCxtI&t=52)[[7]](https://www.youtube.com/watch?v=5IxAXcNgj90&t=24)Watch this video to learn how to map your onboarding workflow and balance automation with human connection:  10:42 [](https://www.youtube.com/watch?v=iOGwsyRUu8M) How to Automate Client Onboarding (Effortless & Hassle- ...8.7K views  · 1 year ago YouTube · Dave Crawford Core Onboarding Steps to Automate - **The Payment Trigger:** Use a successful invoice payment or proposal sign-off via tools like Stripe or a CRM as the main trigger event.[](https://www.youtube.com/watch?v=nPP_NRUCxtI&t=52) [[1]](https://www.youtube.com/watch?v=7VAMwKHDW8s&vl=en&t=333) - **Contract & Invoice Delivery:** Automatically generate and email a pre-filled contract using smart tags for digital signature.[](https://www.thefemaleceo.com/blog/how-to-automate-your-client-onboarding-process-to-save-time) [[1]](https://www.thefemaleceo.com/blog/how-to-automate-your-client-onboarding-process-to-save-time) - **Intake Form Collection:** Send a dynamic intake questionnaire immediately after contract signing to gather brand assets, logins, or project scope data.[](https://www.youtube.com/watch?v=iOGwsyRUu8M) [[1]](https://monday.com/blog/project-management/registration-form-templates/)[[2]](https://www.moxo.com/blog/client-management-process) - **Scheduling the Kick-off:** Prompt the client to book their onboarding or strategy call via an integrated calendar link only after the form is completed.[](https://www.youtube.com/watch?v=iOGwsyRUu8M) - **Internal Workspace Setup:** Automatically create a new client folder in cloud storage, a dedicated project board in your task manager, and a private communication channel. Recommended Tool Stack - **CRM & Pipelines:** HubSpot, ActiveCampaign, or SmartSuite. - **Forms & Signatures:** Fillout, Typeform, Jotform, or PandaDoc. - **Project Management:** ClickUp, Notion, or Motion. - **Communication:** Slack or Gmail for automated welcome sequences and notifications.[](https://www.youtube.com/watch?v=4eDYSkvqeJ0&t=117) [[1]](https://www.teamwork.com/blog/agency-management-software/)[[2]](https://www.activecampaign.com/blog/sales-crm) If you'd like, tell me: - What **project management** or **CRM tools** you currently use - **How many manual steps** are in your present onboarding process I can help you map out a custom automation sequence for your specific stack. To automate client onboarding at your agency, set up a trigger-based workflow using a CRM or automation platform like Zapier, Make, or an all-in-one platform. Connect your payment processor or proposal tool to automatically send contracts, intake forms, kick-off call booking links, and project spaces. have you ever felt like onboarding new clients takes way too much time and effort now first impressions. matter a slow clunky onbo... Client Onboarding System This system automates new client onboarding via a form-triggered workflow. It creates client folders in G... and schedule a kickoff call Then you want to assign a team member from the implementation. team and kick off the project For this ... hey in this video I'm going to show you how to seamlessly. onboard your clients in an automated. way using High Level for your AI ... and automations with custom views. and client specific dashboards you can track every onboarding step without duct taping five too... stuff I'm going to streamline the process even more by building what's known as a chain reaction. using Assembly's automation flow... they need access to their client portal they need an easy way to communicate with me and they need a way to book that kickoff call... Watch this video to learn how to map your onboarding workflow and balance automation with human connection: 10:42 How to Automate Client Onboarding (Effortless & Hassle- ... 8.7K views · 1 year ago YouTube · Dave Crawford Watch this video to learn how to map your onboarding workflow and balance automation with human connection:  10:42 [](https://www.youtube.com/watch?v=iOGwsyRUu8M) How to Automate Client Onboarding (Effortless & Hassle- ...8.7K views  · 1 year ago YouTube · Dave Crawford The Payment Trigger: Use a successful invoice payment or proposal sign-off via tools like Stripe or a CRM as the main trigger event. Contract & Invoice Delivery: Automatically generate and email a pre-filled contract using smart tags for digital signature. Intake Form Collection: Send a dynamic intake questionnaire immediately after contract signing to gather brand assets, logins, or project scope data. Scheduling the Kick-off: Prompt the client to book their onboarding or strategy call via an integrated calendar link only after the form is completed. Internal Workspace Setup: Automatically create a new client folder in cloud storage, a dedicated project board in your task manager, and a private communication channel. - **The Payment Trigger:** Use a successful invoice payment or proposal sign-off via tools like Stripe or a CRM as the main trigger event.[](https://www.youtube.com/watch?v=nPP_NRUCxtI&t=52) [[1]](https://www.youtube.com/watch?v=7VAMwKHDW8s&vl=en&t=333) - **Contract & Invoice Delivery:** Automatically generate and email a pre-filled contract using smart tags for digital signature.[](https://www.thefemaleceo.com/blog/how-to-automate-your-client-onboarding-process-to-save-time) [[1]](https://www.thefemaleceo.com/blog/how-to-automate-your-client-onboarding-process-to-save-time) - **Intake Form Collection:** Send a dynamic intake questionnaire immediately after contract signing to gather brand assets, logins, or project scope data.[](https://www.youtube.com/watch?v=iOGwsyRUu8M) [[1]](https://monday.com/blog/project-management/registration-form-templates/)[[2]](https://www.moxo.com/blog/client-management-process) - **Scheduling the Kick-off:** Prompt the client to book their onboarding or strategy call via an integrated calendar link only after the form is completed.[](https://www.youtube.com/watch?v=iOGwsyRUu8M) - **Internal Workspace Setup:** Automatically create a new client folder in cloud storage, a dedicated project board in your task manager, and a private communication channel. okay so now let's build the next step which is client signs the contract. and then receives an email with a payment link. so let's... Phase 1: The Admin. Admin is the least glamorous but arguably the most crucial part of the process. Who doesn't like getting paid ... Client intake templates standardize the start of new business engagements. These forms collect project scope, timelines, budget co... Example: Intake to delivery to renewal Imagine a design agency managing a new client. At intake, the agency collects goals and bra... CRM & Pipelines: HubSpot, ActiveCampaign, or SmartSuite. Forms & Signatures: Fillout, Typeform, Jotform, or PandaDoc. Project Management: ClickUp, Notion, or Motion. Communication: Slack or Gmail for automated welcome sequences and notifications. - **CRM & Pipelines:** HubSpot, ActiveCampaign, or SmartSuite. - **Forms & Signatures:** Fillout, Typeform, Jotform, or PandaDoc. - **Project Management:** ClickUp, Notion, or Motion. - **Communication:** Slack or Gmail for automated welcome sequences and notifications.[](https://www.youtube.com/watch?v=4eDYSkvqeJ0&t=117) [[1]](https://www.teamwork.com/blog/agency-management-software/)[[2]](https://www.activecampaign.com/blog/sales-crm) Where HubSpot fits for agencies is the space between winning clients and delivering work. It handles the CRM, pipeline management, Custom objects need Enterprise pricing. ActiveCampaign's CRM includes pipeline management, deal tracking, lead scoring, and sales ... If you'd like, tell me:What project management or CRM tools you currently use How many manual steps are in your present onboarding process I can help you map out a custom automation sequence for your specific stack. If you'd like, tell me: - What **project management** or **CRM tools** you currently use - **How many manual steps** are in your present onboarding process I can help you map out a custom automation sequence for your specific stack.